PRIVACY AND COOKIES POLICY
OUR POLICY IN PLAIN LANGUAGE
- We only ask for data we need
- We only store data for as long as we need to
- We will resolve any issues quickly
- It's your data; if you want to see it, have it or delete it just let us know
WHAT INFORMATION MAY THE APPLICATION OBTAIN AND HOW MAY IT BE USED
User Provided Information
The Website obtains the information You provide when You use the Website.
When You register or transact with Us, You may provide (a) Your name, email address, user name, password and other registration information; (b) transaction-related information, such as when you respond to any offers, or download products from us; (c) information You provide Us when You contact Us for help; (d) information You enter into Our system, such as contact information and chosen username.
Automatically Collected Information
In addition, the Website may collect certain information automatically, including, but not limited to, the type of machine You use, your IP address, Your machine/device operating system, the type of Internet browsers You use, and information about the way You use the Website.
Do third parties see and/or have access to information obtained by use of the Website?
Yes, we will share your information with third parties only in the ways that are described in this privacy statement. Such as where relevant and agreed to such as Server Hosts.
We may disclose User Provided and Automatically Collected Information
As required by law; such as to comply with a legal order, or similar legal process. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. And with Our trusted services providers who work on Our behalf, who do not have an independent use of the information We disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
AUTOMATIC DATA COLLECTION AND ADVERTISING
We may work with analytics tools from companies for example Google to help Us understand how the website is being used, such as the frequency and duration of usage. We may choose to work with advertisers and third party advertising networks, who we may give permission to access data on how You interact with advertising provided in the Website. Advertisers and advertising networks use some of the information collected by the Website.
The legal bases for which we collect and use the information depends on what the information is and why we collected it.
The four legal bases we rely on (All Users)
Contract. This means we need the information to perform our contract with you. For example, to record your username to a high scores list we would need to use your username, sending it to the server where the high scores list is stored to be made visible to you and the other users.
Legitimate Interests. This means we have a legitimate interest that does not outweigh your privacy rights. When we collect and process information based on our legitimate interests, we consider how we can accomplish what we need to in a way that is the least obtrusive on your privacy. For example, it is in our interest to protect your safety and security in the app, so we collect and use information that has been flagged by users or requested by law enforcement; to make sure you are satisfied with how the Services work, troubleshoot technical problems or develop new features, we collect and use information about how you and others use the Services; and to respond to your service inquiries, we collect and use information in that request and, if relevant to the inquiry, information about how you access and use the Services.
Legal Obligation. We may need to use your personal information to comply with a law enforcement preservation request, subpoena, or other legal process or to protect the rights of other users.
Consent. If we have no other legal basis for collecting or using your information, we will ask you for consent for a specific purpose. If we do, you have the right to withdraw consent at any time. Withdrawing your consent will not apply to any processing conducted in reliance on lawful processing bases other than consent.
DATA RETENTION POLICY, MANAGING YOUR INFORMATION
We will retain User Provided data for as long as You use the Website and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If You would like us to delete User Provided Data that You have provided via the Website, please contact us at (insert email here) and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.
If a parent or guardian becomes aware that his or her child has provided us with information without their (the parent or guardians) consent, he or she should contact us at (insert email here). We will delete such information from Our files within a reasonable time.
We are concerned about safeguarding the confidentiality of Your information. We provide physical, electronic, and procedural safeguards to protect information We process and maintain. For example, We limit access to this information to authorised employees and contractors who need to know that information in order to operate, develop or improve our Website.
We use leading third party providers for data storage and Website security in order to provide industry standard robust security for information We process and maintain. We also undertake regular internal security testing and employ the services of third party security experts to rigorously test the security of our applications and processes.
YOUR RIGHTS UNDER GDPR (GENERAL DATA PROTECTION REGULATION) - EUROPEAN CITIZENS
The right to be informed about how your personal information is being used
The right to access the personal information we hold about you
The right to request the correction of inaccurate personal information we hold about you
The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
The right to withdraw consent for any communication or consent-based processing at any time
The right to request that we transfer or port elements of your data either to you or another service provider
The right to complain to your data protection regulator
To exercise any of these rights contact us at (INSERT COMPANY NAME AND ADDRESS OR EMAIL)
DATA CONTROLLER - EUROPEAN CITIZENS
You should know that Pocketmons is a controller and a processor of your personal information. As such we are subject to the principles of GDPR (EU) 2016/679 (EU GDPR).
DATA BREACH - EUROPEAN CITIZENS
The GDPR introduces a duty on all organisations to report certain types of personal data breach to the relevant supervisory authority. We must do this within 72 hours of becoming aware of any breach, where feasible. If the breach is likely to result in a high risk of adversely affecting individuals' rights and freedoms, we must also inform those individuals without undue delay.
USER PROVIDED INFORMATION - EUROPEAN CITIZENS
For European citizens mandatorily and for non-european citizens as a matter of voluntary but non-obligatory best practice we operate on a minimum user footprint policy.
We may also use the information You provided Us to contact You from time to time to provide You with important information, required notices and marketing promotions.
Any permission for communications from Pocketmons or affiliates where European Citizens are concerned must be given explicitly by you and recorded as such.
WHAT ARE MY OPT-OUT RIGHTS? - EUROPEAN CITIZENS
Opt-out of all information collection by ceasing to use the website. If you wish to have your data erased as is your right in most circumstances under GDPR you will need to contact us using the email address listed below.
WHAT ARE COOKIES?
By using the Website as per our Cookie Banner Notice ( DELETE MENTION OF NOTICE IF YOU DON'T HAVE ONE) and the registration process you give consent for Pocketmons to place Cookies on your computer or device. You may, if you wish, remove any placed Cookies following the information provided below; however certain features of the Website may not function fully or as intended.
THIS APPLICATION OR PLATFORM MAY PLACE THE FOLLOWING COOKIES
- SESSION COOKIES
Session cookies are used by us to recognise a user throughout a visit. This enables us to remember information that you have entered such as the product you have selected during a purchase which can then be used at each stage of processing your purchase. Session cookies are also used to remember you when you log in for the duration of your visit.
- PERSISTENT COOKIES
Persistent cookies allow us to retain information and settings about a user for more than one session. These cookies stay on a computer or a device until they expire or a user removes them. They enable us to recognise a user when they return to our site, identify their preferences so as to provide a user with a more personalised service and speed up searches a user conducts when visiting the site. They allow us to tailor marketing and servicing messages to users based on what we know users have or haven't done in previous sessions. We are able to use this information to optimise the website for a user's return to the site knowing their previous searches and interactions on the site.
- WEBSITE ANALYTICS COOKIES
Website analytics cookies enable us to see how people use our website. This gives us the information to be able to make improvements, to make the site easier to use and based on the areas of the site people find most useful.
- WEBSITE OPTIMISATION COOKIES
We test different versions of parts of the site before we finalise changes to ensure that any improvements make the site easier to use for our customers. These cookies help us to track how a user progresses through sections of the website that we are testing.
- MARKETING AND PocketmonsG COOKIES
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. We may also allow selected third party cookies for these purposes. These are regarded as non-essential third party cookies.
- ADJUSTING YOUR PRIVACY SETTINGS
You can choose to enable or disable Cookies in your internet browser/ device. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however you may lose any information and or functionality that enables you to access and or use the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable or delete them, please refer to aboutcookies.org.
To disable Google Analytics please use this tool
CONTACT US: [email protected]