Frequently Asked Questions
Released in 2016, Pokemon GO quickly became one of the most popular games on the market. Who wouldn't love bringing their favorite game series closer to the real world? Sadly, leveling up is a brutal grind. That's where we come in. Want to skip months of grinding and go straight to level 40? You can do it in seconds. Want shinies, legendaries, and countless valuable items? We've got you covered. We provide accounts that range from level 25 all the way up to level 40 with your choice of team. If you're looking to cut out the dull work or jump right in with an edge, Pockétmons is here to help!
Absolutely! Neither trading nor selling accounts is illegal. Thus, as a buyer, you have no reason to worry. Also, our accounts are 100% legit—no Slashed Pokemons, no red warnings, nothing! For added comfort, we provide a lifetime warranty for any account purchased. Please note, however, that this warranty will be void in the case of any account misuse (such as tampering with third-party software).
First, you should know that we do not store any information regarding your payment. All transactions are processed through trustworthy, secure payment providers, such as Stripe and PayPal.
You should secure your account immediately after purchasing it. This means you should change the account’s password and email address right away. Log in to the Pokemon Trainer Club to change credentials. After changing the email, a link will be provided to confirm the email change; this process is entirely automated, and you will find an explanation upon checking out and receiving your email receipt. (This process could take 10 minutes—it could take 24 hours.) If you did NOT get the link, then please contact us via Live Chat. The final step is to link additional login methods, such as Google and/or Facebook. Having done all of that, the account is yours to enjoy with peace of mind!
When you click "View Accounts", each profile will be listed with legendaries, shinies, available name changes, stardust, legacy moves, PokeCoins, and more! For an in-depth look at the account, simply click the “Pokemon” tab at the bottom right of the profile, and you will have access to all their Pokemon, including each one’s CP, IV, and moveset. If there are missing details that you wish to view (e.g., date caught, location, etc.), do not hesitate to contact us!
No worries! This is a common error that occurs when you enter a wrong password at least once. If you are on Android, you will need to clear the Data & Cache from your Pokemon GO app and try again.
After payment, you will be redirected to a page with the details of your new account. Typically, Pokemon Trainer Club credentials will be provided; in the case of Gmail, email info will be provided. This is done immediately after the purchase is made.
Nope. Our accounts are fully secure and unbannable. Don’t forget about that lifetime warranty, either! (Again, however, make note: should any misuse occur with third-party software, your warranty will be void.)
Almost every one of our accounts has a changeable username, but we urge you to make sure for yourself. As for changing teams: that depends on when the team was last changed (team change can only be done once every 365 days). You can switch teams by purchasing the in-game Team Medallion item; this can be bought with PokeCoins, which our accounts have in varying amounts. Team change is up to you, so choose carefully. Feel free to contact us if you have a question about the status of an account.
Most of our accounts come with a PTC login? Why? Because if you own the PTC login, no one will be able to take the account back from you. Scam artists typically sell Gmail accounts so that—after they’ve taken your money—they can login via PTC to take their accounts right back. This is why you ought to avoid purchasing Pokemon GO accounts with Gmail and/or Facebook logins unless you can truly trust the seller.